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Address:
North Arapaho Utilities Office 686 17 Mile Road
Arapahoe, Wyoming, 82510

Web site:
northernarapaho.com

Organization:
Northern Arapaho Utility Organization
Case Study:
Northern Arapaho Service Enterprise
Goal

A phased development implemented in the fall of 2008, the Northern Arapaho Service Enterprise (NASE) in conjunction with the Northern Arapaho Utility Organization provides comprehensive energy service and products in the
greater Wind River Reservation area near Riverton, Wyoming. With local
energy distribution among the fastest growing trends in utility service,
NASE intends to capitalize on local reserves of natural resources to drive
business development for future phases of development. In Phase 1 of this business development, NASE will begin with the distribution of Liquefied Petroleum Gas, known as LP Gas or propane. Production of LP Gas
is planned for Phases 2 and 3 in this evolutionary cycle. The estimated
residential customer count for Phase 1 was set for 360 in the first year
of operations with the same load of gallons/month set to move into the
targeted market commercial sectors.

NASE seeks long-term relationships with a customer-base to provide quality LiquefiedPetroleum Gas at a reasonable price, improved service,
and technical support for all gas appliances in the home. With intention to provide services to the Wind River Reservation population of 30,000, the goal
is to achieve steady expansion centered on solid business strategies
and become profitable by the second year of operation.

Community Impact

NASE intends to provide energy products and services targeted to the
residents currently utilizing LP Gas for heating, cooking, or for appliances. Lowering distribution prices, along with the ability to obtain the energy
products locally in a highly competitive market, will drive cost savings for its customer groups. LP Gas and complementary services, such as appliance preparation, installment/repair, and furnace maintenance, are offered to the public with operational savings passed along to all customers in a neutral balanced fashion. NASE will custom design additional service offerings at the customer’s request, business trends evolve, and technologies change.

The financial strategy of NASE emphasizes reinvestment of its income
into the company to promote growth during the first few years of operations,
with company profitabilityexpected during the second full year of operation. These estimates are offset with an effort to begin alongside current operations: focus on employee development for Tribal members, and reinvestment
of dollars into training and technical assistance development of its
employment pool.

Project Highlights

Currently in Phase 1 of development, the initial business unit has emphasized
improved service delivery options with reduced cost per gallons designed to augment its message of lower operational cost, lower unit cost at the customer level, applied unilaterally across the entire customer-base. Bringing significant depth of perspective and experience to this effort, the management team
and staff at the Northern Arapaho Utility Organization will continue to provide perspective development and growth of this new tribally owned company.

As a Native-owned business, NASE parallels its mission to coincide with the Tribe’s values of empathy, originality, integrity, and courage. These core
values represent how the Tribe conducts itself and run its businesses in the community. The values underlie how NASE will compete in the marketplace
and how it will behave as a corporate citizen within the High Plains range
of west central Wyoming. These principles will guide the organization’s
service process, the support provided to its local communities, to its employee community involvement programs, and to its approach to responsible product sourcing. These values enable its vision of providing for future generations
and reflect on the legacy of the Northern Arapaho Tribe.

The current lack of industry leaders in the local market represents
an exceptional opportunity for NASE to develop a dominant presence in the retail, channel distribution, and energy services field in the greater Wind River Reserve area. NASE will be situated to take advantage of the national
affiliations and potential franchise opportunities that are emerging with
energy providers across the country.

A grant program and a Sinking Fund have been established for NASE so that
it will be able to redirect a portion of net revenues back into the community.
In addition, a Sinking Fund will be used in an effort to serve other Tribal members who may require additional assistance. Employees may also
contribute to this effort throughout the year via payroll deduction. In this way,
a means has been designed to give back to the communities in which the business has the privilege to serve.









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Native Capital Investment, Inc.  PO Box 391  LaFox, IL 60147 – 9998  630. 387.1060  All content © Native Capital Investment, Inc. 2012